Privacy Policy

Effective Date: [01-07-2025] Website: https://vwa.larchsoft.com At Larch Soft, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or use our website. 1. Who We Are Our website address is: https://vwa.larchsoft.com We are a customer engagement platform offering tools for WhatsApp marketing, automation, and business growth. 2. Comments When visitors leave comments on our site, we collect: The information entered in the comments form The visitor’s IP address The browser user agent string (to help detect spam) An anonymized string created from your email address (a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy can be found here: https://automattic.com/privacy/. After your comment is approved, your profile picture will be visible to the public in the context of your comment. 3. Media If you upload images to the website, please avoid including embedded location data (EXIF GPS). Visitors to the site can download and extract location data from uploaded images. 4. Cookies We use cookies to improve your browsing experience. If you leave a comment, you may opt-in to saving your name, email address, and website in cookies for your convenience. These cookies last for one year. If you visit our login page, we set a temporary cookie to check if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we set several cookies to save your login information and display preferences. Login cookies last for two days; screen option cookies last for one year. Selecting “Remember Me” extends your login for two weeks. Logging out removes these cookies. If you edit or publish an article, an additional cookie (without personal data) will be saved, indicating the post ID of the article edited. It expires after one day. 5. Embedded Content from Other Websites Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves exactly as if you visited the other website directly. These websites may: Collect data about you Use cookies Embed third-party tracking Monitor your interaction with embedded content If you have an account and are logged into those websites, they may track your interactions with the embedded content. 6. Who We Share Your Data With If you request a password reset, your IP address will be included in the reset email. 7. Data Retention If you leave a comment, the comment and its metadata are stored indefinitely. This helps us automatically recognize and approve follow-up comments. For registered users, we store personal information provided in their user profile. Users can view, edit, or delete their information anytime (except their username). Website administrators can also view and edit this information. 8. Your Rights If you have an account on this site or have left comments, you can request: An exported file of the personal data we hold about you Deletion of your personal data (excluding data we must keep for administrative, legal, or security purposes) 9. Where Your Data Is Sent Visitor comments may be checked through an automated spam detection service. 10. Contact Us If you have any questions about this Privacy Policy, you can contact us at: larchsoft@gmail.com